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student organizations, NCAA athletics, arts, and cultural events.
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Key achievements in 2025
Laid the foundation for a single, AI-powered data platform to enable data-driven insights and streamlined operations.
More proactive, personalized support and product recommendations after integrating advanced analytics into customer interactions.
Improved operational efficiency and simplified processes through automation and streamlined workflows.
Better-quality data that allows for strengthened fraud prevention, risk, and regulatory reporting.
Longer-term goals
Deliver real-time fraud alerts.
Drive disciplined growth through personalization.
Enhance colleagues’ skills and foster a data-driven culture.
Continue simplifying operations and modernizing systems.
In July 2025, NatWest Group embarked on a five‑year collaboration with Accenture and Amazon Web Services (AWS), aimed at overhauling its digital, data, and analytics systems to deliver faster, more personalized banking experiences to its 20 million customers.
NatWest Group to accelerate bank-wide data and AI transformation through five-year collaboration with Accenture and AWS
Embrace the future of finance—securely, intelligently, and at scale.
Accenture and AWS help financial institutions transform core systems, strengthen resilience, and unlock innovation with modern cloud platforms, AI-powered insights, and trusted data foundations.
See how much stronger your future can be with financial services modernization from Accenture and AWS.
Modernize financial services for lasting growth
Request your modernization diagnostic
decrease in time- to-market for new application features1
43%
average increase in fraud detection rate2
46%
reduction in regulatory cost reporting3
35%
Simplify legacy systems, strengthen compliance, and drive new value
Build a secure foundation for financial innovation
With over a decade of collaboration and more than 100,000 workloads migrated, Accenture and AWS bring deep financial expertise and a data-driven roadmap to help modernize your enterprise.
Outdated core systems and siloed data often slow progress. Together, we help you streamline operations, reduce costs, and stay ahead of both changing regulations and customer expectations.
Financial institutions run better in the cloud:
Create trusted, real-time engagement across every channel
Connected customer experience
Customers expect consistent, secure, and personalized service—whether online, on mobile, or in-branch.
Accenture and AWS help financial institutions modernize contact centers and customer platforms with AI-driven insights, integrated data, and scalable cloud technology.
The result: connected journeys that improve satisfaction, strengthen loyalty, and reduce cost to serve.
Reduce costs, enhance flexibility, and accelerate transformation
Application modernization
Legacy applications can limit innovation and increase operational risk. With almost half (49%) of organizations acknowledging that responsible AI has a pivotal role in driving AI-related revenue,4 a structured modernization approach is essential.
Accenture and AWS help financial institutions migrate mission-critical applications securely, optimize performance, and maintain compliance while introducing AI and automation to improve speed and scalability.
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Blueriq partnered with Accenture Netherlands to modernize its application platform using AWS, enabling clients in regulated sectors to deploy solutions securely and efficiently.
Cut application development time by 50%.
Increased sales pipeline achievement by 30%.
Created 30 new business use cases through generative AI.
Accenture transforms Blueriq’s application platform with scalable infrastructure on AWS
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Empower partnered with AWS and Accenture to transform its contact center quality assurance process, using Amazon Connect Contact Lens and Amazon Bedrock to increase coverage, speed evaluations, and improve customer service quality.
20x increase in call coverage for QA evaluations.
Quality assurance review time reduced from days to minutes.
Eliminated weeks of ETL and data-masking development work.
Results integrated directly into existing quality management interface.
Empower scales contact center quality assurance with Amazon Connect and Amazon Bedrock
Continuous innovation: A shared commitment to sustainable, secure, and customer-first transformation.
4
Funding support: Co-funded programs that lower upfront costs and accelerate modernization.
3
Regulatory readiness: Frameworks aligned with financial compliance standards and security mandates.
2
End-to-end transformation: Cloud and AI solutions built for banking, insurance, and capital markets.
1
Together, Accenture and AWS help financial institutions modernize securely and grow with confidence. Our partnership brings:
Why Accenture and AWS?
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BBVA partnered with Accenture and AWS to modernize its global data platform, enabling real-time analytics and personalized client services.
Migrated its Analytics, Data & AI (ADA) platform to AWS.
Achieved up to 94% reduction in analytics processing latency.
Added 11.1 million new customers in 2023, 65% through digital channels.
BBVA chose Accenture and AWS to accelerate its data-driven, client-centric transformation
A business-led, technology-enabled modernization strategy allows financial institutions to unify data, strengthen governance, and scale AI securely.
Accenture and AWS help you close the cloud value gap—combining advanced analytics, governance frameworks, and scalable infrastructure to deliver intelligent, compliant, data-driven innovation.
Use cloud and AI to turn data into actionable insights
Data and AI modernization
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The Municipal Securities Rulemaking Board (MSRB)partnered with Accenture and AWS to modernize its data architecture—improving scalability and transparency.
Migrated 250 virtual machines, 80 databases, and 20 applications in just nine months.
Increased operational efficiency and scalability.
Reduced time to access and process regulatory data.
MSRB unlocks advanced analytics capabilities by migrating to AWS with Accenture
1 How AWS paves the way for financial services institutions, AWS
2 How AWS paves the way for financial services institutions, AWS
3 How AWS paves the way for financial services institutions, AWS
4 From compliance to confidence, Accenture
Speak to an expert
Partner with Accenture and AWS to modernize your financial operations and unlock new opportunities for growth. Get in touch to explore solutions tailored to your business goals.
Accelerate your transformation for a secure digital future
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Accenture Responsible AI Platform, powered by AWS, brings together Accenture’s curated learnings from more than 1,000 generative AI client projects, from its own responsible AI program for approximately 750,000 people serving clients across 120 countries, and from collaboration with AWS in responsible AI.
Accenture and AWS collaborate to help organizations scale adoption of AI responsibly
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Explore Accenture’s top 10 banking trends shaping 2025 and beyond—from regulation and digital ecosystems to AI-driven experience strategies.
Banking: The future is back
Read the blog
Accenture’s Steve Steuart explains why financial institutions must modernize their mainframes—and how to overcome the four biggest challenges on the journey.
The expert’s perspective
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